Court Orders Woman to Repay Dh49,571 in Fake Consumer Protection Scam Case

Al Ain Civil, Commercial and Administrative Cases Court has ordered a woman to return Dh49,571 and pay a Dh1,000 fine after she was found guilty of impersonating a consumer protection official and deceiving a man into authorising fraudulent bank transactions.

The case began after the victim, who had earlier engaged a contractor to manufacture a table and pay in instalments via a payment app, noticed unexpected deductions from his account when the work was not completed within the agreed timeframe.

He later searched online for a consumer protection contact number and called one he found. The following day, he received a call from a woman claiming to be a Consumer Protection employee, who instructed him to follow specific steps to resolve the issue.

She directed him to download an application and perform actions within his banking app, during which he approved a message that ultimately enabled the transfer of funds from his account.

Realising he had been defrauded, the man immediately informed his bank and filed a criminal complaint. Investigations led to the conviction of the woman, with authorities confirming that the fraudulently obtained funds had been deposited into her account.

Alongside the repayment order, the victim had also sought Dh20,000 in damages, in addition to court fees and legal expenses.

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