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How to anonymously file a complaint against an employer violating UAE’s labour laws?

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Staff Writer, TLR

Published on July 14, 2023, 17:41:00


UAE, Dubai, Labour law, Mohre, employee, employer, complaint

If you are working in the UAE, and you have been facing issues like late salaries, unfair deductions, claiming of employment visa fees, etc., you can take action by filing a complaint with MOHRE (Ministry of Human Resources and Emiratisation). 

An Instagram user brought up an issue relating to overtime work on MOHRE’s official Instagram account, upon which they were advised to file an anonymous complaint on the MOHRE app for not being paid overtime wages. 

Anyone going through a similar problem may raise a “secret salary complaint,” on the Ministry’s mobile application. MOHRE has a “My Salary” service through which this can be done. The procedure to do the same is as follows: 
1. Download the MOHRE app
2. Make a UAE Pass account by entering your Emirates ID and Labour card number. Or, login to your pre-existing UAE Pass account. 
3. You will be asked to choose what category you fall under employee, employer, domestic worker, or Public Relations Officer (PRO). Click on “employee.”
4. You will see a “Most Used Services” category. Under that, choose “My Salary.”
5. Click on “Apply for this service” which will appear at the bottom of the screen.
6. Enter the details of the complaint, which should include the number of months the employer hasn’t paid a salary, any unlawful deductions that have been made from your salary, or failure to pay overtime wage. 
7. Submit the complaint.

The complaint will be lodged with MOHRE, and a representative will contact you for further details. 

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