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How to File a Noise Complaint Against Rowdy Neighbours or Construction Clatter in UAE?

Here’s a guide on how to file a noise complaint in various emirates of the UAE

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Pavitra Shetty

Published on June 21, 2024, 09:34:13

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file noise complaint in uae

After a long, tiring day at work, dealing with disruptive noise from neighbours or nearby construction can be incredibly frustrating. Fortunately, there are ways to address this issue. Here’s a guide on how to file a noise complaint in various emirates of the UAE.

Filing a Noise Complaint in Dubai

In Dubai, construction noise can be reported if it occurs between 8pm and 6am on weekdays, and 8pm to 7am on weekends. Here’s how to file a complaint:

  • Download the 'Dubai Municipality' app on your phone.
  • Tap on ‘Services’.
  • Scroll down to ‘Building and Construction’ and select ‘Report Construction Noise’.
  • Upload a video or picture of the noisy site and provide a short description.
  • Tap on 'Choose Location' and either select your location on the map or manually enter your address.
  •  Tap on ‘Proceed’.

The complaint is typically resolved within one working day. Note that this service is not available for private compounds or gated communities; for these, contact your neighbourhood developer.

In addition to construction noise, any noise exceeding 55 decibels, such as loud music or a barking dog, can be reported. Complaints can be submitted via email at info@dm.gov.ae, by calling the toll-free number 800900, or through Dubai Police’s non-emergency number 901.

Filing a Noise Complaint in Abu Dhabi

Residents of Abu Dhabi can file complaints, including noise complaints, through the website tamm.abudhabi:

  • Visit the homepage and scroll down to the Emergency Numbers tab.
  • Click 'Support' and then 'File a Complaint'.
  • Describe the details of your complaint in the 'Describe Your Case' box.
  • Fill in the location details.
  • Attach any supporting images and documents.
  • Choose your preferred response channel (email or SMS) and click submit.
  •  Alternatively, you can register a complaint via TAMM's toll-free number 800555 or through the website's chatbot.

Filing a Noise Complaint in Sharjah

Sharjah residents can report noise complaints by visiting portal.shjmun.gov.ae:

  • On the homepage, click 'Complaints and Suggestions'.
  • Fill out the form with your information.
  • Select 'Request Type' and choose 'Complaint'.
  • Describe the details of your complaint in the 'Message' box.
  • Enter the verification code shown.
  • Attach any supporting documents and click submit.
  • You will receive a notification via SMS or email confirming your complaint. For follow-ups, call 06-5623333.

Filing a Noise Complaint in Ras Al Khaimah

In Ras Al Khaimah, noise complaints can be filed through rak.ae:

  • On the homepage, click ‘eComplaint’ and then ‘Lodge eComplaint’.
  • Fill in your personal information.
  • Select 'Government Agency' and choose 'Municipality'.
  • Attach supporting images and documents.
  • Describe your case and click submit.
  • To track your complaint, visit the website and click ‘Track eComplaint’. For assistance, call the municipality’s hotline at 07-2466666.

Filing a Noise Complaint in Ajman

Ajman residents can file noise complaints by visiting www.am.gov.ae:

  • Go to 'Suggestions and Complaints' and click 'Individual'.
  • Choose 'Complaint' and fill in your personal information.
  • Describe the details of your complaint in the 'Message' box.
  • Attach any supporting documents and click send.
  • You can also call the municipality’s toll-free number 80070 or send a fax to 06-7441616.

Through these steps, you can effectively address noise disturbances and enjoy a more peaceful environment in your home.

For any enquiries or information, contact ask@tlr.ae or call us on +971 52 644 3004Follow The Law Reporters on WhatsApp Channels.

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