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The Legal Affairs Department to Exhibit its Latest Digital Systems in Providing Legal Services at GITEX Global.

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Staff Writer, TLR

Published on July 14, 2023, 17:41:00

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The Government of Dubai Legal Affairs Department participated, in GITEX Global 2022, held at Dubai World Trade Centre on October 10th to 14th, where the department showcased its latest services and technical systems as a part of its keenness to inform the various digital developments in serving its customers and managing internal processes.

The Department highlighted its experience in implementing ‘AI techniques through’ serving clients in reception centres not only by welcoming and directing clients but also by answering, in both Arabic and English language, their initial queries about the various services provided by the Department and informing them of the requirements and the available channels to obtain these services. 

The Department also threw light on the role of these robots in the Department's corporate marketing process by displaying marketing videos for its services and achievements in events launched by the Department or in which the Department participates.

As for online service channels, the Department launched its updated website and its smart application where visitors can easily browse the content and access all kinds of services provided by the Department. This further enhances the experience of customers in accessing the Department's services faster and meeting their digital expectations with ease.

Another initiative launched by the Department on the sideline of its participation in the exhibition is the ‘Specialized Legal Field’, which provides recipients of legal services with a database that allows them to identify the different specializations and experiences of registered law practitioners. 

This provides an opportunity for law practitioners to showcase their expertise and ensures that clients receive an outstanding level of service, thus maintaining the reputation of the practice of law, in the Emirate.

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