
Abu Dhabi Shuts 11 Unlicensed Domestic Worker Agencies After Resident Complaints
MoHRE imposes penalties, refers cases to prosecution; public urged to use licensed providers only.

Authorities have closed 11 unlicensed domestic worker recruitment offices in Al Ain following multiple complaints from residents.
The Ministry of Human Resources and Emiratisation (MoHRE), in coordination with the Abu Dhabi Registration Authority (ADRA), found the agencies were operating without a licence or under permits issued outside Abu Dhabi. Legal, administrative and financial penalties were imposed, with the cases referred to the Public Prosecution.
Residents had reported that the offices failed to meet commitments to both families and employers. MoHRE confirmed it will continue monitoring recruitment agencies across the UAE, urging the public to deal only with licensed providers. A full list of approved offices is available on the ministry’s website.
Violations can be reported through MoHRE’s digital platforms, hotline 600590000, or the Labour Claims and Advisory Centre’s toll-free number 80084.
Earlier this year, MoHRE penalised 40 domestic worker recruitment offices nationwide after confirming about 140 violations and shut down 77 unauthorised social media accounts in cooperation with the Telecommunications and Digital Government Regulatory Authority (TDRA).
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