Bahrain LMRA Introduces Instant Online Cancellation of Labour Agency Licences

The Labour Market Regulatory Authority (LMRA) in Bahrain has transformed its labour supply agency licence cancellation service into a fully digital process, allowing licence holders to automatically cancel their operating licence when their commercial registration is cancelled by the Ministry of Industry and Commerce.

The upgraded service removes the need to submit supporting documents and significantly reduces processing time from two working days to an immediate automated procedure through digital integration.

The enhancement also standardises information across all service channels, improving efficiency while providing users with a simpler, faster and more seamless experience.

Ahmed Al Aradi, LMRA Deputy Chief Executive Officer for Services and Business Affairs, said the initiative is part of the authority’s ongoing efforts to adopt innovative digital solutions that enhance operational efficiency, simplify procedures and improve customer experience.

He said the latest upgrade reflects the LMRA’s commitment to continuously improving the quality of its services, helping customers save time and effort while strengthening the effectiveness of its operational framework.

The initiative forms part of Bahrain’s wider government programme to modernise and re-engineer public services. As part of this effort, more than 1,300 government services have been documented, translated and published.

Around 800 services have already been developed and re-engineered across various government entities, drawing on suggestions and feedback received through the national suggestions and complaints system, Tawasul, investor feedback and government secret shopper reports.

The programme has also introduced service guides and service level agreements, contributing to more efficient procedures, higher-quality public services and an enhanced user experience across government services.

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