How to Replace Your Lost or Damaged Driving Licence in UAE: Fees & Procedures

Replacing a lost or damaged driving licence in Dubai has become a straightforward process, thanks to recent government initiatives. Here’s a step-by-step guide to help residents navigate the replacement procedure.

Eligibility and Requirements

If you’re a Dubai resident and your driving licence is lost or damaged, you’re eligible to apply for a replacement. The only document you need is your Emirates ID.

Service Fees

* Under 21 years old: Dh100

* 21 years old and above: Dh300

* Additional fees: Dh20+ for knowledge and innovation fees (applicable to all applicants)

Licence Validity

The replacement licence will retain the same validity period as your original lost or damaged permit.

Application Methods

Online via RTA Website

* Visit the RTA website and navigate to 'Apply for Replacing a Lost/Damaged Driving Licence'.

* Enter your Emirates ID, driver's licence details, or traffic file number.

* Verify your identity with the OTP sent to your registered phone number.

* Pay the required fees and any outstanding fines using a debit or credit card.

Using the RTA Mobile App

* Log in with your RTA or UAE Pass account.

* Tap 'Renew a driving licence' and select 'Driver Licensing'.

* Choose 'Replace a driving licence'.

* Enter your licence number, issue date, traffic code number, and date of birth.

* Indicate whether your licence is lost or damaged.

* Complete the payment using a debit or credit card.

Through Mahboub Chatbot

* Access the Mahboub Chat on the RTA website.

* Provide your name, mobile number, and email address.

* Type 'lost my driving licence' or 'my licence is damaged' in the chat.

* Follow the prompts to enter your traffic file number, licence issuance date, and birth year.

* Specify the reason for replacement and complete the payment process.

Self-Service Machines

* Enter your driving licence number, issuing authority, birth year, and reason for replacement.

* Verify the displayed licence details and complete the transaction.

* Pay the necessary fees using a debit or credit card.

Receiving Your New Licence

Once your application is approved, you will receive a temporary driving licence by email. The new physical licence can be collected from self-service machines or customer happiness centres in Deira or Al Barsha.

Alternatively, you can receive an electronic licence on your Apple Wallet through the RTA Dubai App.

For delivery services:

* Standard delivery: Dh20

* Same-day delivery: Dh35

*Express delivery (within two hours): Dh50

* International delivery: Dh50

Replacing a lost or damaged driving licence in Dubai is now easier than ever, offering multiple convenient methods to ensure you can get back on the road quickly.

For any enquiries or information, contact ask@tlr.ae or call us on +971 52 644 3004. Follow The Law Reporters on WhatsApp Channels.