RTA Introduces a Seamless Service:  Learn How to Remove Vehicles from Salik Accounts

 

Dubai's Roads and Transport Authority (RTA) has introduced a seamless service for removing vehicles from Salik accounts, aimed at simplifying administrative processes and enhancing the user experience for motorists.

This comprehensive guide provides step-by-step instructions on how to remove vehicles from Salik accounts, including eligibility criteria, required documents, service fees, processing methods and average waiting times.

Eligibility and Required Documents

• All owners of Salik accounts are eligible to apply for this service. Depending on whether the vehicle ownership has changed, the required documents vary:For individuals: A valid Emirates ID is required if the ownership of the vehicle has not changed. This can be processed through Customer Happiness Centres and Salik Service Counters.
• For companies: A valid Emirates ID of the applicant is needed if the ownership of the vehicle has not changed. Additionally, a letterhead with the company stamp and a list of Salik tags and plate numbers to be removed must be provided.
• In the case of selling the vehicle, the applicant's valid Emirates ID is necessary.

Service Fees and Processing Time

 The service is provided free of charge. The processing time varies depending on the method chosen:

• Website and Smart Application: 5 minutes
• Customer Happiness Centres and Salik Customer Service Counters: 10 minutes
•  Call Centre: 5 minutes

Process and Methods

Several convenient methods are available for removing vehicles from Salik accounts:
Through the Website and Smart Application:

• Log in with your username and password.
•  Select the "vehicles" section.
• Choose the service of removing a vehicle.

Through the Dubai Now App:

• Log in to the Dubai Now App and select Salik Accounts.
• Choose the "manage vehicle" section and select the service of removing a vehicle.

Through Customer Happiness Centres and Salik Customer Service Counters:

•  Fill in the vehicle removal form.
• The vehicle is then removed from the customer's account.

Through Salik Customer Service Representative:

•  Contact the call centre and request the service of removing a vehicle.

Through Salik Self Service on Salik Call Centre:

• Log in to the account and select the service of removing a vehicle.

Average Waiting Time and Validity

•  Website and Smart Application: www.salik.ae or Salik App
•  Customer Happiness Centres and Salik Customer Service Counters: 10 minutes
• Call Centre: Instantly
•  This service has no validity period.

Dubai's new service for removing vehicles from Salik accounts marks another step forward in the city's commitment to innovation and efficiency.

By simplifying administrative processes and leveraging technology, the RTA aims to enhance the overall user experience for motorists, ensuring a smoother journey on Dubai's roads.

For any enquiries or information, contact ask@tlr.ae or call us on +971 52 644 3004. Follow The Law Reporters on WhatsApp Channels.