Sharjah Unveils Upgraded 'Digital Sharjah' App for Seamless Resident Services

If you're a resident of Sharjah, you're likely familiar with the 'Digital Sharjah' app. But now, with its newly launched version, the app has expanded to allow residents to manage almost all essential tasks in one convenient place.

 

Lamia Obaid Al Shamsi, Director of the Sharjah Digital Department, highlighted the new features of the upgraded app at Gitex Global 2024. She explained how the second version was designed to enhance user experience with a refined interface, innovative elements, and the integration of artificial intelligence.

 

"We’ve recently introduced the second version of the platform, featuring a redesigned user interface that aligns with our strategy to improve user experience," said Al Shamsi. "This includes AI-powered live chat for quick government information access, service evaluations, digital payments, and an enhanced services guide. We've also improved existing services like Sharjah Electricity and Water Authority (SEWA) bill payments and public parking fee payments."

 

A Unified Digital Platform

The app serves as a unified channel for accessing services from local and federal government entities in Sharjah. With the latest technology and flexible features, users can complete processes within minutes, while enjoying top-level security. "This platform represents a significant step towards achieving Sharjah’s vision for digital transformation," Al Shamsi added.

 

New Dashboard for Personalized Services

One of the major additions in the new version is a personalized dashboard, where users can store and access important documents, such as their Emirates ID, driver’s license, car registration, and more. The dashboard also provides real-time updates on vehicle registration renewals and allows for easy payment of various services.

 

Digital Documents at Your Fingertips

Through the Digital Sharjah app, residents can access digital versions of key documents, including:

• Passport (for UAE citizens)
• Emirates ID
• Car registration
• Driver’s license
• Parking permits (if applicable)

 

Services Available Through the App

The new app allows Sharjah residents to easily manage the following services:

• SEWA bill payments
• Telecommunications bill payments (for both e& and du)
• Traffic fine payments
• Vehicle registration details
• Reporting accidents through Rafid
• Filing road complaints for damaged or unsafe roads

 

Upcoming Projects to Transform Life in Sharjah

Looking ahead, Al Shamsi discussed several upcoming projects designed to simplify starting a business, buying or renting property, and accessing useful data in Sharjah. These initiatives are the result of collaborations between various government departments, many of which were showcased at the Sharjah government’s stand at Gitex Global 2024.

 

Expressing her gratitude, Al Shamsi said, “I want to thank all the government entities that participated in the Sharjah Government Platform at Gitex Global 2024. Their cooperation has been key in showcasing Sharjah’s digital innovations to improve government services and enhance the quality of life for citizens, residents, visitors, and investors alike.”

With the upgraded Digital Sharjah app, handling everyday tasks has never been easier for residents, ensuring a more connected and efficient living experience.

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