Temporary Suspension of ADDC Online Payment Services for Scheduled Maintenance

Abu Dhabi residents will face a temporary suspension of online payment services provided by the Abu Dhabi Distribution Company (ADDC) due to scheduled maintenance. The leading utilities provider announced that its website and call centre services will be unavailable for 24 hours, starting at 8 PM on Friday, December 13, and resuming at 8 PM on Saturday, December 14.

Despite the service downtime, ADDC confirmed that water and electricity supply will remain uninterrupted. The utility company assured residents that they would address only emergency incidents during this period. For electricity-related emergencies, residents can contact 991, and for water-related issues, they can reach out to 992.

This planned maintenance is part of ADDC’s efforts to enhance its services and ensure a better customer experience. Residents are advised to plan their utility payments accordingly.