How to Claim Your Security Deposit After Applying for a Family Visit Visa in Dubai?

If you recently sponsored a family member on a visit visa to Dubai, you may have paid a refundable security deposit.

Once your family member exits the UAE or changes their visa status, you are eligible to claim this deposit.

Below is a step-by-step guide on how to apply for a refund, including the necessary requirements, documents, and process as outlined by the General Directorate of Residency and Foreigners Affairs – Dubai (GDRFAD).

Service Overview

This service is available to visitors, UAE residents, GCC residents, GCC nationals and UAE nationals who wish to request a refund for the security deposit paid during the visa application process.

Steps to Apply for a Refund

Step 1: Register/Use UAE Pass
Begin the process by registering or logging in with your UAE Pass.

Step 2: Submit the Application and Pay Fees
Access the GDRFA Dubai website or app and fill out the refund application form with the required details. Pay any applicable fees.

Step 3: Receive Your Refund
Upon successful submission and verification, the refund will be processed and credited to your bank account.

Requirements and Limitations

Eligibility: You can only apply for the refund after your family member has either exited the UAE or changed their visa status.

Refundable Fees: Only the service issuance fees are refundable; application and electronic service fees are non-refundable.

Required Documents

To successfully apply for a refund, ensure you have the following documents:

* Original valid passport

* Original valid residency permit

* Registration form confirming the amount paid

* Copy of the valid ID card

* Bank certificate indicating your account number and IBAN

Customer Journey

Accessing Service Information: Service details can be obtained through the GDRFA call centre, smart application, official website, customer happiness centres  and other approved communication channels.

Submitting Your Request: Refund requests can be submitted via the GDRFA website, mobile application, customer happiness centres, or typing centres. Ensure that all required documents are uploaded, and pay any associated service fees.

Communication and Updates: Applicants will receive notifications through text messages or emails, informing them of the status of their refund request.

Receiving the Refund: Once the refund process is completed, you will receive a notification confirming the deposit refund.

By following these steps and ensuring you have all the required documents, you can obtain your security deposit refund from GDRFA Dubai.

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