How to Dispute Traffic Fines in UAE and Navigate Legal Process Effectively: Step-by-Step Guide

Have you recently received a traffic fine in the UAE that you believe is unjustified?

While the UAE boasts an efficient traffic management system, occasional errors or miscommunications can lead to incorrect penalties on your driving record.
If you genuinely believe your traffic fine is unfair, there's a straightforward method to dispute it.

Disputing Traffic Fines in the UAE

Despite the advanced technology and diligent workforce overseeing transportation operations, errors can still occur due to human oversight or machine malfunctions.

If you're convinced that you've been wrongly fined, you can formally request an investigation into the penalties associated with your vehicle or licence. To succeed in your dispute, you must provide evidence that you did not commit the violation.

Start by verifying the photograph of your vehicle's number plate, typically available on traffic fine check websites and promptly report any discrepancies to the relevant authorities.
Here's a breakdown of how to dispute traffic fines in different emirates:

Abu Dhabi

* Visit the Abu Dhabi Police e-complaints portal (TAMM).

* Search for and select the ‘Request a Grievance for Transport Violations’ service.

* Enter your vehicle details and personal information.

* Choose a convenient callback time and provide reasons for disputing the fine.

* Attach any available pictorial evidence. Authorities will review your dispute within 60 days of the fine issuance and reverse it if your claims are valid.

Dubai

* Visit the General Directorate of Traffic headquarters in Al Barsha and request to file a complaint in person.

* Alternatively, you can visit any police station to dispute Dubai traffic fines.

* You can also make complaints by calling +971-4-606-3555.

Sharjah

* Contact the Sharjah Police Traffic Department via WhatsApp at +971-6-517-7555.

* Use the MOI smartphone app (App Store/Google Play) to dispute Sharjah traffic fines.

* Log in with your UAE Pass account.

* Tap ‘Help’ and then ‘Complain.’

* Provide details explaining why you believe the fine is incorrect and submit.

* If your complaint is valid, the fine will be reversed.

Ajman

* File an appeal through the Ajman Police website or app (App Store/Google Play).

* Use your UAE Pass account to log in.

* Navigate to the ‘Traffic service’ and select ‘Objection on traffic penalty.’

* Enter incident details, including the ticket number and violation type.

* Explain your objection, attach relevant images, and submit.

* Ajman Police will review your appeal, and if your version of events is accepted, the fine will be reversed.

Fujairah, Ras Al Khaimah and Umm Al Quwain:

* Use the MOI app (App Store/Google Play).

* Log in with your UAE Pass account.

* Click on ‘Help’ and then ‘Complain.’

* Provide details of the violation and reasons for requesting a waiver.

* The traffic department may approve the appeal based on the evidence provided.

In conclusion, disputing traffic fines in the UAE is a straightforward process. If you believe an error has occurred, don't hesitate to appeal and rectify the situation.