Lost or Stolen Emirates ID? Here’s Your Guide to Getting a Replacement in the UAE

Losing your Emirates ID can feel like a mini crisis, but there’s no need to panic. Whether your ID has gone missing or you suspect it’s been stolen, follow this step-by-step guide to get a replacement.

Report the Loss

As soon as you realise your Emirates ID is missing, report it immediately to the nearest ICP Customer Happiness Centre. Quick reporting ensures your lost or stolen card is deactivated, preventing any potential identity fraud.

What You’ll Need

Gather the necessary documents based on your status:

* Emiratis: Family book and original passport.

* GCC Nationals: Proof of UAE residency, such as an employment certificate, school registration, or business licence.

* UAE Residents: Passport and a copy of your valid residency permit.

Apply for a Replacement

After reporting the loss, visit any ICP Customer Happiness Centre to fill out an application form. Prefer online? You can apply through the ICP website or the ICP app. Here’s how:

Online Application via ICP Website:

1. Go to the ICP website.

2. Click ‘Services’.

3. Select ‘Find Fast’ tab on the left.

4. Choose your status: ‘UAE resident’, ‘UAE National’, or ‘GCC National’.

5. Under ‘I Want to Apply’, select ‘Issue a Replacement for lost/damaged ID card’.

6. Click ‘Get Result’ and then ‘Start Service’.

Application via ICP App:

1. Log in to the ICP app with your UAE Pass or email.

2. Tap the + button in the centre of the dashboard.

3. Select ‘Start New Service’ then ‘Emirates ID services’.

4. Choose ‘Replace ID’ and follow the prompts to complete the application.

Fees

Here’s a breakdown of the costs involved:

* Card Issuance Fee: Dh300

* Application Fee (online): Dh40

* Application Fee (typing centres): Dh70

* Printing Office Fee: Dh30

* Express Service Fee: Dh150 (if you need it urgently)

Collect Your New Emirates ID

Once your application is submitted, you’ll receive updates via text from ICP about the status of your new Emirates ID. Typically, the ID is ready within 48 hours, or 24 hours with express service.

You can collect your new ID from Emirates Post or opt for home delivery.

 For any enquiries or information, contact ask@tlr.ae or call us on +971 52 644 3004. Follow The Law Reporters on WhatsApp Channels