Salik Offenders Face Maximum Dh10,000 Fine Annually Under Updated Toll Conditions

Motorists in the UAE will face a maximum fine of Dh10,000 per vehicle each year under the updated terms and conditions of Dubai's toll gate operator, Salik.

Under the new conditions, the highest total amount of fines related to the Salik tolling system that can be imposed per vehicle for violations will not exceed Dh10,000 in any given calendar year, from January 1 to December 31.

Motorists can challenge a toll violation for a passage through a Salik toll gate only if it has been recorded in their traffic file within the last 13 months from the date of the violation.

Under the new conditions, no Salik account balance or part of the balance will be refunded to the user or transferred to another Salik account.

This update comes as Salik expands its services in Dubai. From July 1, Salik gates have been installed at Dubai Mall under a 5-year agreement. Rates start from Dh20 per hour to Dh1,000 for 24-hour parking at the mall.

Salik is responsible for designing, financing, developing, installing, and managing the parking payment collection system, while Dubai Mall provides the necessary local infrastructure, office space and car park maintenance. Salik has a high penetration rate, with over 4.1 million active vehicles registered.

The company has requested its customers to report any defective tags within 90 days of identifying the issue. The tag will be replaced free of charge upon verifying the defect.

If a number plate or vehicle is lost or stolen, the Salik customer must notify the company immediately through the authorised communication channels to deactivate the Salik Tag associated with the vehicle or plate.

“Until Salik/Salik Operator receives notification from the user regarding the loss or theft of the user’s number plate or vehicle, Salik/Salik Operator shall be entitled to continue to deduct from the user’s Salik account any tolls and payments, including any fines or penalties incurred through use of the user’s number plate or vehicle,” the Dubai-listed company stated.

The toll operator further explained that a Salik account will become inactive if no tolls, payments, or balance recharges are made to it for a period of 5 years. When the account becomes inactive, it will forfeit any remaining balance.

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