Strict penalties aim to enhance quality and compliance in the hospitality sector
Pavitra Shetty
Published on December 30, 2024, 11:28:27
Starting January 1, 2025, all hospitality providers in Saudi Arabia, including local and international booking platforms, must ensure that listed properties are licensed and comply with the official classification granted by the Ministry of Tourism.
The directive, announced by the Ministry of Tourism, mandates the removal of all unlicensed or unauthorised facilities from listings to align with regulatory standards. Hospitality operators must obtain or renew their licenses before resuming business activities.
Establishments failing to comply face significant penalties, including:
Fines of up to 11 million riyals.
Temporary or permanent closure of businesses.
Public shaming, potentially harming reputations.
These measures are part of Saudi Arabia’s broader strategy to enhance its tourism sector, ensuring safe, high-quality services for visitors. The Ministry emphasized the importance of compliance to maintain trust and deliver superior experiences for tourists.
The move comes after reports revealed that some hospitality providers were marketing properties without proper licensing, undermining quality standards and violating regulations.
To promote adherence to the new regulations, the Ministry launched the "Our Guests Are Priority" campaign. This initiative highlights the significance of licensing and classification compliance to elevate service quality.
The public is encouraged to report any hospitality concerns through the Unified Tourism Centre at 930. Booking platforms must also verify that all listed properties meet the Ministry's classification standards.
With these steps, Saudi Arabia reinforces its commitment to becoming a premier global destination, ensuring safety, quality, and compliance in its hospitality sector.
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